Generate easy to remember passwords with Password Bird

Password Bird creates a password using personal words that are easy to remember. Simply enter in an important date, an important world, and an important name.

Password bird will then generate an 8 character password.

The idea is that it’s going to generate a password that is easy for you to remember

Are the passwords secured?
Well security is a personal responsibility, its only secure a long as you don't tell anyone. Of course the longer the password the better.

Password Bird works great in firefox, internet explorer and chrome.

Using Password Bird is simple and easy, it’s ideal for all levels of users. Advanced users might have their own method, but Password Bird is great if you need a quick password.

- Michael Leger, IT Support

www.emonk.ca

On-site Help

On-site help is often needed when there is a physical problem with the computer's hardware or the system is not giving users access. We take great care to work with you on setting up a date and time to arrive at your business and understand how much of your time this takes up. Once we get a understanding of the problem we will provide you with a quote for the work. If materials are needed to be purchased it is up to the client or we can provide you with a receipt of the purchase. Once the issue is resolved we will provide a report outline what was the problem, what caused the problem and any recommendations we have to prevent the problem from happening again in the future.

If we are unable to fix the issue ourselves, you will not be charged and we will be willing to work with a 3rd party or manufacturer support free of charge. These are rare but sometimes needed.

*Re-installations of operating systems such as windows are not considered a part of the on-site help package.

On-site work starts at $100

- Michael Leger, IT Support

www.emonk.ca

Crash Plan as a backup Solution for Home Users

There are a lot of different backup programs out there and most users know they need one but are unsure of the proper program to get.

Traditionally backup programs would either back up your data online, or backup your data on a hard drive. Luckily with CrashPlan your able to do both, and have multiple options.

You can use CrashPlan Central to backup to the CrashPlan servers, you can also backup your data to another hard drive plugged into your computer.

CrashPlan doesn't end there, CrashPlan lets you backup your data to multiple computers, and even share space with friends for group backup plans. Only you will be able to see your data, and you'll even be able to see where all your data is located.

CrashPlan for Personal Use

- Michael Leger, IT Support

www.emonk.ca

System Backup Package

A Company's biggest fear is losing all of its data and having to start over. We work with you to develop what we call a disaster recovery plan. Once we have a plan that meets your business needs and you are comfortable with it our team will provide you with a quote for implementation.

Once the backups have been setup we provide you with a check list on how to ensure your backups are being performed. The cost of not having your data is always greater then the cost of properly backing it up with time tested best of breed technology.

Items we cover with you

• System 'images' backups
• Emails & File backups
• Database backup procedures
• On-site & Off-site storage locations
• Server Backups

There is an initial $75 consultation fee for building the disaster recovery plan

Followed by an additional quote to complete the work

PC Cleanup Package

Highly used computer systems need to be cleaned anywhere from once every six months, to twice a year. Our PC Cleanup Package includes many things other companies do not include. We clean both inside and out of your computer and your programs are up to date. Once we have completed our clean up, you will be provided with an Assessment report that covers the condition of your computer. We inform you about your hard drive, cooling fans, air flow, and any errors in the systems logs we are seeing and provide recommendations.

What we look after

• Dust Remove from Inside the System
• Proper keyboard & screen cleaning
• Anti Virus Update & Scan
• Mal-ware/Spy-ware Removal
• Removal of 'Junk' Software
• Tips on Basic Cable Management

The PC Cleanup is $60 per system.

Ask for a discount to include a backup package.

- Michael Leger, IT Support

www.emonk.ca

Instant Remote Help

Instant Remote help is our most popular service. Simply collect as much details about the problem as possible and contact us at support@monk.ca.

Once we understand the priority of the issue, and the components affected we can then give you a estimated quote. We will then work with you in creating a trouble ticket and getting logged into your system to review the issue.

If the issues is not solved on the first call we will continue to perform more research into what we are seeing. Once the issue is resolved we will send you a follow up email outlining and explaining the issue and why we think the problem occurred. We will also include any recommendations we may have to prevent this issue from happening again.

Priority 1: 90% of your business is affected > We will contact you hourly until the issues is resolved

Priority 2: 50% of your business is affected > We will contact you twice a day until the issue is resolve

Priority 3: 10% of your business is affected > We will contact you once a week until the issue is resolved

If the problem with the computer is so severe that we cannot connect remotely then it is up to the client to decide for us to come in or close the ticket.

If the problem requires us to be on site, to resolve the issue we will offer the upgrade at a discounted price to upgrade to the On Site package.

If we are unable to fix the issue ourselves, you will not be charged and we will be willing to work with a 3rd party or manufacturer support free of charge.

These are rare but sometimes needed.

The cost is based on what type of product is being supported and the priority of the issue.

- Michael Leger, IT Support

www.emonk.ca

Tired of reformating your computer? Want the problem Repaired?

Tired of paying for someone else to reformat your computer? Tired of losing all your picture and other important files?

Its time to get that computer Fixed.

I have over 10 years of hands-on experience working with large companies in Canada and the United States - supporting all kinds of computer systems. I understand how important computers have become, and how to actually identify and fix a problem instead of just reinstalling like what most companies do.

Contact me today for a custom quote, weather it’s for business or your personal computer I won't break the bank to fix your computer.

I have experience in all versions of windows, networking experience, IP PBX(VoIP), and SQL.

Need a new project and want to make sure you’re buying the right products, I can help.

Contact me today Support@emonk.ca

- Michael Leger, IT Support

www.emonk.ca